Apple Opt-in Hurts Facebook, Voice Search Stalls, Stores = CX

Apple's Opt-In Ad Rules Hurt FacebookThere are many cynics who believe Apple's opt-in tracking rules (ATT) aren't about protecting consumer privacy but instead about boosting Apple's own ad revenue. Apple

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What Reviews Tell Us About How Walmart Is Really Doing

Reviews can provide an independent look at management issues and consumer trends at large multi-location chains. This 'proof of concept' approach explores Walmart's inventory woes through the lens of local store reviews.

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Ep 34: New retail formats offer hope; How many real customers does Wix have?Will the FTC require ad tracking privacy opt-in?

Can new retail formats save department stores? How many real customers does Wix have? Will we see opt-in privacy options and what does it mean for marketers?

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Apple Maps Arrives, Wix's Big Numbers, Radical FTC Privacy Change (Maybe)

Apple Maps Has Finally Arrived After a botched original launch and years of playing catch-up to Google Maps, Apple Maps has finally become truly competitive. There are a wide range

Lawyer-LSA Divorce, Amazon Boots 3K Fraudsters, Facebook = Philip Morris?

LSAs and Lawyers: Heading for Divorce? While nobody knows how much Google is making on Local Services Ads (LSAs), they're popular and growing. LSAs were introduced for the legal vertical

WhatsApp 'Yellow Pages,' Open-Source Surveillance, Amazon vs. Walmart

What's My Business: WhatsApp's 'Yellow Pages'Earlier this week we wrote about Twitter's relatively new "About Module" on its professional profiles for local businesses. David Mihm cleverly called it "Twitter My

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Reviews on Apple Maps: A Complete Guide

Apple has released the ability to review most businesses in the US. It is fast, easy and hard to spam. Learn the what's, why's and wherefores of this significant new review platform.

How to Start a Local Restaurant Delivery Service: An Interview with Clay Seaman of Omaha LoCo

How the co-op model can help build sustainable restaurant delivery that's better for restaurants and local communities.

First Party: Four Ways Businesses Should Respond to Apple and Google's Latest Privacy Moves

Cookie and ad ID deprecation have created uncertainty but also opportunity, as companies focus more on first party data as a source for personalization.

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The Latest News from Across the Local Digital Ecosystem

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